TESTIMONIALS

Here's wheat some of our loyal clients say about their experience at ThreeSixty Osteopathy:


"ThreeSixty Osteopathy provide friendly, professional services in a comfortable and peaceful environment. I have no hesitation in recommending ThreeSixty to anybody I know." - Mrs G. Whangaparoa

 

"I have complete confidence in ThreeSixty and would recommend them to anyone." - Mr. P, Orewa

 

"Thank you ThreeSixty for your care, dedication and integrity." - Mrs J, Hobsonville

 

"Nearly all of my family have been to ThreeSixty, and we have all received excellent care and attention to our respective needs - something we had not necessarily experienced elsewhere." - Mr. J, Millwater

 

"My osteopath was very professional, and I've already recommended one of my friends to your practice." - Miss H, Millwater

 

"Haley is fantastic - she listened to what I had to say and gave me a really thorough explanation of what she thought was going on." - Miss A, Red Beach

 

"Phil is a pleasure to visit. He is always warm, welcoming and chatty which makes for a much more pleasant visit then your usual." - Mr. K Orewa

 

"I have been to ThreeSixty multiple times over the last year, and I would recommend them to anyone looking for a competent, professional and friendly service." - Mrs B, Millwater

 

"Holly is keenly interested in her work, clearly loves it, and welcomes everyone with a warmth and friendliness surpassed only by her supreme professionalism and competence. Thank you Holly." - Mrs C, West Auckland

 

"I have been visiting ThreeSixty for a few weeks now, and would not hesitate to recommend them. I cannot thank them enough for what they did for me." Miss J, Red Beach

 

We are proud to report that our testimonials relate to the service our clients receive here, not what they were treated for. 

Did you know - it is prohibited for any registered health professional (Doctors, Dentists, Osteopaths, Chiropractors, Physiotherapists) to have testimonials relating to treatment they've provided on their websites? Here's why registered medical professionals cannot advertise comments, testimonials and feedback relating to ailments and specific aches and pains, from our customers....

 

As registered osteopaths, we are governed by the Ministry of Health's HPCA - Health Practitioners' Competence Act, and the Medicines Act 1981. In section 58 (1) (c) (iii) of the Medicines Act 1981, a testimonial is defined as "an uncontrollable anecdotal report of the beneficial effect of a product or treatment of one individual or a class of persons." The reasoning behind this is that anecdotes (or stories) do not have the relevant objective scientific indicators, and may be misleading to the public. These stories also may not be transferable to the population as a whole, and may only relate to the individual making the claim. The Medicines Act 1981 and HPCA exist to protect the public from regulated health professionals, and therefore must take this stance to prevent biased or untrue claims being made throughout the medical professions.

 

Also, subject to section 60 of the Medicines Act 1981, "no person shall publish, or cause or permit to be published, any medical advertisement that directly or by implication claims, indicates or suggests that a method of treatment advertised has beneficially affected the health of a particular person". What's more, we are also bound by both the Advertising Standards Authority (ASA) and the NZ Osteopathic Council's Code of Ethics. The latter states that "osteopaths must ensure these advertising standards are complied with, and should also be aware of their obligations under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 and the Health and Disability Commissioner (HDC) Code of Health and Disability Services Consumers' Rights".

 

At ThreeSixty, we do things properly

So, although we cannot tell you any feedback, comments or compliments from previous customers about their specific aches and pain, we can assure you that we do things properly here, according to all rules, regulations and guidelines.

We are proud to be the leaders in our profession and uphold these requirements, when we are aware that many other local healthcare providers may not. We are leaders not followers, and have actively chosen to lead by example in the issue of testimonials and case studies.

 

Feedback still welcome

For those of you who would still like the ThreeSixty team to receive feedback about your experience, please fill in the form below. It's always great to know when you have done a good job, and we will be sure your comments find their way to the ears of your practitioner.

 

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